Vision Monologues on Packaging and Innovation in India

PACKAGING

Packaging is no more what it used to be. Nice wrappers are a passé. Beautiful ‘experience’ is the new world of packaging. ‘Out of Box experience’ is what is being talked from ‘Apple’ to ‘Nike’ to ‘Chyavanprash’ alike. That is the new economy in India.
From plastics to multicoated papers to corrugated sheets to natural materials, packaging is redefining itself. Finishes and printing technology that is available to all, however high-tech they be, become a no brainer very soon. With increasing access to this wide variety of quality packaging, consumer’s attention span is reducing and they seek fresher experience with every purchase.

Another important tweak in the game is the structural packaging that never went out of the fashion, yet new demands are being generated everyday because of changing lifestyle. Gifting becoming a big trend in India, will see the need for better small packaging soon. Postal department will soon see an overhaul of the packaging options in the lines of western countries. Retail revolution will bring along packaging for stuff that is never sold in the western markets and would need totally Indian thought i.e. semi cooked chapattis.

While ‘experience’ is defining the front end, ‘sustainability’ is on the tail-end now which could soon catch-up as a buzz word in the cluttered market. Indian consumers could soon be looking for ‘recyclables’ stamp as more of a necessity than a fashion statement. Indian culture is used to REUSE. This could become a great differentiator for a packaging company, if applied with a focused vision.

INNOVATION TODAY

When whole of India is talking volume and scale, one must gear up for the next challenge beyond volume delivery. Well the answer is ‘Innovation’ which actually is a no brainer today. But most of the time, innovation is sporadic, personal opinion based rather than based on sensing from the ground; very very ‘current situation based’ rather than futuristic; too much controlled by current technology rather then based on ‘insights and the need of the user’. This is usually the scenario in companies that have grown organically or have a traditional management set-ups. Have you ever wondered, when the bathrooms are becoming smaller day by day in the apartment system and they all are rectanglular/square, why the buckets, tubs, mugs etc, should still be circular? Just to save the mould cost?

‘Design Thinking’ is about infusing the thought of COMPREHENSIVE & CREATIVE thinking at every part and every level of organization (not just product design). From Design to Dealer, and from Plant to Product, every link in the chain should resonate with making things better. GOOD LOOKS of the brand, product, packaging etc. are just the very first manifestations of it.

Very recent example is Tata’s Nano car….it is not just the product design innovation…the innovation has happened across value-chain…from component design to supply-chain, to retailing plan…all have been creatively put-together to leverage the scale and economy. Pantaloon (Future Group) has trained several levels of top management in ‘Design Management’ in a pioneering effort. They really believe that Design Thinking alone can give them insulation against poaching and foreign brand invasion.

The Design Thinking is what Onio takes ahead in all its interactions and offerings, deeply grounded in ‘strategy’ based on ‘sensing insights’.

We believe that Indian brands can do wonders if they learn how to seed the future with insights into fast evolving social patterns and combined it with systematic innovation/design-thinking.

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